Your account and data

Account deletion

Trappy creates a player account when the app first connects. To delete it, open Settings, choose Delete account, and confirm. The app must be online to complete deletion; it starts again as a new player afterward.

What is removed?

The live server deletes your player profile and token hashes, recovery code hash, cloud save, wallet and game items, current traps and tombstones, your player visits, ranking and season records, friends, requests, dares, invites and referrals, push tokens, notices, reports you made or that were made about you, blocks in both directions, wallet history, the tutorial steps you reached, the days you connected, your install source, and replay and recap links tied to your account. Your sign-in tokens stop working on all devices. The app also clears its local account and device vault on the device where you delete it. Other devices may still hold local copies until they reconnect or are cleared.

What may remain?

Older game snapshots can remain: older cave versions can retain a player ID after its nickname is removed, for up to 60 days. Past Tomb records and other players' season records no longer name you. Other players' saves keep their own record of catches and replays involving you (your name, look and the run) until it leaves their log of 100 entries, and a referral notice already sent to another player may name you. Your name can stay in the recent-deaths list used for daily reports until newer deaths push it out. A name removed by a moderator stays on the banned-name list. A purchase transaction record can remain with its account link removed. Database backups on our server are removed after seven days; copies held by Firebase or a device backup provider follow their own retention settings. Someone who copied a link can keep that copy. Linked replay and recap records are deleted, although an already cached replay page may remain available for up to one minute.

If you cannot use the app

Email contact@playtrappy.com with your player name and request account deletion. Do not send your sign-in token or recovery code by email. We may need to verify that the account is yours before acting on a request. This page itself does not submit a deletion request.

Uninstalling and more information

Uninstalling the app does not delete your account or server records. iOS Keychain, Android Block Store, or a recovery code may restore access after a reinstall. See the Privacy Policy for more about the information Trappy handles.